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On January 9, 2017 I got the General Car Insurance. I tried canceling my policy on the 13th of January, because they were too expensive. My fiancé and I called on the 13th and were put on hold for hours before finally reaching a live person. The person who handeled our...
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h.kitchener
h.kitchener

Never heard of this company, but Geico I have experience with and would not recommend them nowadays.

1.0
#1045008
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Same thing happened to me! The payment screen showed my payment isn't due before March 26, 2017. Then I get a letter stating that my policy was cancelled due to non-payment on March 11, 2017. I immediately paid the amount due and then called them. More or less got the...
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Anonymous
Anonymous

I agree with the sentiments of this writer. This company is beyond sub par. The staff is incompetent, rude and generally displays a lack of concern or regard for addressing cu...

1.0
I liked
  • Price
I didn't like
  • Double billing
#1024620
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Worst company ever! Bunch of thieves and liars. Gave me insurance then tripled my rate claiming I was at fault for 2 accidents. I sent documentation proving otherwise 3 times and got a letter claiming they were canceling my insurance for too many at faults. So, I got a...
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1.0
#1008799
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Short Review for October 10, 2016, Pc_service

The General Insurance
#933987
The General insurance company is so dumb. I'm not sure why the staff there are the same as the company. Idiots working for idiots. I am glad I don't have them for policy.
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The General Insurance Cancellation Policy Review

The General Insurance
#920360
1.2
The general insurance company has horrible customer service if you can even reach a live person. They charge you fees for their errors etc. Don't even try them pay more if you have to but go with some one else. They are horrible and should not be allowed to conduct business .
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The General Insurance Auto Insurance Review

The General Insurance
#895476
4.9
Have had the General for over 10 years dropped Geico as they had no grace period never have I experienced what's said in these reviews .Yes I have filed claims which have always be handled with great efficiency check sent directly to the repair shop. As such i would not switch having used other companies. Questions are answered in a very professional manner with follow up.
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The General Insurance Auto Insurance Review

The General Insurance
#893490
My girlfriend got into a serious accident and the adjuster gave us a,pay off of our vehicle, and told us he was cutting a check, once we told him we have a attorney he tried to get out of paying for our vehicle, and wont return our calls even when our attorney explain our case is not against the general, its been 2 months and our vehicle not paid off
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God help anyone who is hit by a General Insurance customer! I filed a claim for repairs and was assigned to an unresponsive adjuster. Other adjusters I spoke to stated I was required to download their *** app (which is not free) to upload pictures of the damages,...
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1.0
I didn't like
  • Customer service
  • Ease of service
  • Unresponsive adjusters
#1001257
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I wish that I would had read reviews on the General before dealing with them. I would have never went to them. The General is the worst! I had get the policy on 01/15/2017 and the underwriter is cancelling me on 01/28/2017 because I "had the wrong van". I have a...
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1.0
#993432
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i paid in full my insurance policy of $2000 and then next week i get a bill for an additional $200 dollars... i called and inquired why i owe more and couldnt get a reason past that i didnt pay the whole amount originally after i was told it was paid in full... every 6...
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#965772
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Wosrt insurance company ever... The department that takes your money is really helpful... The department that deals with your insurance claims are the laziest most worthless human beings I've come across...a month after getting rear ended and now I'm having to go after...
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1.8
#942928
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The General insurance is a complete rip off. I started a policy on 10/12 and found cheaper insurance with another company on 10/13, I called and tried to cancel, but the agent said she was unable to cancel being that it was very new and told me to send a fax, I however...
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Anonymous
JJ

You should have waited for the policy period to be complete and then cancel. Saving a few dollars over a six month period is not very wise in the scope of things.Also, it is ...

1.0
#942397
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Worst experience with auto insurance they over charge you so don't believe the dumb commercials that state save you money and then when you get miss informed oh your getting a refund then when you call back they say you owe that money because the rep you previously...
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Anonymous
JJ

If you are waiting for the other drivers insurance to take care of you, then either you don't have your own insurance or you have made the choice to handle on your own, which ...

1.2
#930714
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My daughter was hit by a General customer. She is still suffering,no vehicle and it's been a mo th and no resolution. They are still "investigating".
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Anonymous
Anonymous

They are awful. Their customer hit me got a ticket and they are telling me to go threw my insurance. My truck it totaled and my 3 kids need new car seats and they won't cover ...

#902423
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