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I had the general insurance when my vehicle was stolen and totaled by a worker that I hired to do work on my home. This was in September. Since then the general has been so contradictive it is ridiculous! I have provided them with the theft affidavit and police report...
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#1130115
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Well I was in a car accident on Labor Day I mentioned in the police report and I called the claim department they gave me a claim number but now they're going off they claim, they don't want to settle or anything and I've been going to the chiropractor and a...
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Anonymous
Anonymous

Well, like the saying goes: You get what you pay for

1.0
#1123322
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On January 9, 2017 I got the General Car Insurance. I tried canceling my policy on the 13th of January, because they were too expensive. My fiancé and I called on the 13th and were put on hold for hours before finally reaching a live person. The person who handeled our...
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h.kitchener
h.kitchener

Never heard of this company, but Geico I have experience with and would not recommend them nowadays.

1.0
#1045008
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The General Insurance - Don't waste your money

The General Insurance
#1135582
1.0
Details
They don't start the policy when they are supposed to and the money you pay is no good they won't comply to the coverage you pay for. And to cancel you might as well give them your first born they ask too many stupid questions to to cancel.. take your hard earned money and get coverage through a real company.
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Customer service

The General Insurance - Beyond frustrated

The General Insurance
#1070930
1.0
Details
I have tried to speak to someone in regards to a claim. I have emailed, and called them on several occasions. Yesterday I was kept on hold for over 25 minutes and then the phone just hung up. It is so frustrating.
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Customer service
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Short Review on October 10, 2016

The General Insurance
#933987
The General insurance company is so dumb. I'm not sure why the staff there are the same as the company. Idiots working for idiots. I am glad I don't have them for policy.
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The General Insurance Cancellation Policy Review

The General Insurance
#920360
1.2
Details
The general insurance company has horrible customer service if you can even reach a live person. They charge you fees for their errors etc. Don't even try them pay more if you have to but go with some one else. They are horrible and should not be allowed to conduct business .
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
Website
Same thing happened to me! The payment screen showed my payment isn't due before March 26, 2017. Then I get a letter stating that my policy was cancelled due to non-payment on March 11, 2017. I immediately paid the amount due and then called them. More or less got the...
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Anonymous
Anonymous

I agree with the sentiments of this writer. This company is beyond sub par. The staff is incompetent, rude and generally displays a lack of concern or regard for addressing cu...

1.0
I liked
  • Price
I didn't like
  • Double billing
#1024620
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Worst company ever! Bunch of thieves and liars. Gave me insurance then tripled my rate claiming I was at fault for 2 accidents. I sent documentation proving otherwise 3 times and got a letter claiming they were canceling my insurance for too many at faults. So, I got a...
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1.0
#1008799
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God help anyone who is hit by a General Insurance customer! I filed a claim for repairs and was assigned to an unresponsive adjuster. Other adjusters I spoke to stated I was required to download their *** app (which is not free) to upload pictures of the damages,...
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Anonymous
Anonymous

why file a claim for $600??? your rate would go up & quickly eat up the $600 benefit

1.0
I didn't like
  • Difficulty of settling claim
  • Customer service
  • Unresponsive adjusters
#1001257
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I wish that I would had read reviews on the General before dealing with them. I would have never went to them. The General is the worst! I had get the policy on 01/15/2017 and the underwriter is cancelling me on 01/28/2017 because I "had the wrong van". I have a...
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1.0
#993432
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i paid in full my insurance policy of $2000 and then next week i get a bill for an additional $200 dollars... i called and inquired why i owe more and couldnt get a reason past that i didnt pay the whole amount originally after i was told it was paid in full... every 6...
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Anonymous
Anonymous

why didnt you compare prices b4 u signed up????

#965772
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Wosrt insurance company ever... The department that takes your money is really helpful... The department that deals with your insurance claims are the laziest most worthless human beings I've come across...a month after getting rear ended and now I'm having to go after...
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1.8
#942928
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The General insurance is a complete rip off. I started a policy on 10/12 and found cheaper insurance with another company on 10/13, I called and tried to cancel, but the agent said she was unable to cancel being that it was very new and told me to send a fax, I however...
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Anonymous
JJ

You should have waited for the policy period to be complete and then cancel. Saving a few dollars over a six month period is not very wise in the scope of things.Also, it is ...

1.0
#942397
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