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1.6 Based on 18 reviews
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My daughter was hit by a General customer. She is still suffering,no vehicle and it's been a mo th and no resolution. They are still "investigating".

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Have had the General for over 10 years dropped Geico as they had no grace period never have I experienced what's said in these reviews .Yes I have filed claims which have always be handled with great efficiency check sent directly to the repair shop. As such i would not switch having used other companies. Questions are answered in a very professional manner with follow up.

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My girlfriend got into a serious accident and the adjuster gave us a,pay off of our vehicle, and told us he was cutting a check, once we told him we have a attorney he tried to get out of paying for our vehicle, and wont return our calls even when our attorney explain our case is not against the general, its been 2 months and our vehicle not paid off

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I am pissed. I was hit by a general customer who had ran a red light on June 14, 2016. Today July 27, 2016 my claim still hasnt been fulfilled. I ended up getting a rental car, of which I got a bill for, 2 weeks later. Of which i had turn in a week and a half before I gotten any money... just the offer. I cannot express how much the old saying goes you get what you pay for. The policys are awful. They have put me and my children in a... Read more

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Received a quote and went with it. Paid the down payment and my policy wasnt supposed to be active until aug 1, 2013, this was early july. Printed my temp cards and thought everything was ok until the day before my policy was supposed to become active. These mother ****ers hit my bank account for an additional $350, when I called to findout why. They told me some accidents and tickets (which I have never had) came up which increased my premium.... Read more

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Company full of crooks! I was sitting at a stop light when I was rear ended by a woman who carries this insurance. They have denied my claim saying that they determined I had no loss. I have to replace my bumper and two carseats! How is that no loss?! Now I'm stuck hiring an attorney. The general is a horrible company!!

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The notion of promoting your products at the expense of our US Military both alive and killed is an outrage to our Country! If you cannot find a suitable "LOGO" without degrading our military battle uniforms for your gain the quit. Get an imagination for a original thought if you can! The battle headgear worn by your "Cartoon" characters and kitchen "Housewives" amounts to a slap in the face of the people that protected your freedom! I wonder... Read more

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This is the worst car insurance i've ever experienced. I feel their tv advertisement turned out to be a lie. They are the highest liability auto insurance i've ever had. Not only that, they were very dishonest. Apparently we had extra coverage added to our policy which we had no idea about. When we spoke with the rep about it, we were told everything on the policy was the basic liability coverage. But when we spoke with another auto insurance... Read more

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Shittiest car insurance company ever. They took forever on the phone for someone to get to you and my rates were 300 a month. Ans i tried canceling about 15 before the next payment was due and thwy are charging me to cancel. Shouldnt i be refunded those 15 *** days. Pieces of ***. Im with state farm now and like half the price and works with me anf theres actully someone to help me. *** the general! Read more

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Got a cancellation of insurance that said company election (during)... What the *** is that

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